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Account & Registration Account details

I forgot the answer to my security question.

To reset your security question, please proceed as follows:

  1. Log in to your Feiyr account

  2. Click here Kontodaten reset

  3. Upload a scan of your ID (surname, first name and date of birth visible)

  4. Only enter data in the other fields if you want to change them, otherwise leave them blank

The request will then be processed by us.
You will be notified by e-mail if the change was successful.
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